For the last 15 years, Telepoint Communications has assisted in high growth start-ups, leading mid-market and major corporations in acquiring and retaining some of their best and most profitable customers. In today‟s hyper-competitive marketplace, cost-effective customer acquisition and retention, plays a key role for the continued growth and profitability of almost any company, regardless of size or industry.
To use our extensive Telemarketing/Customer service experience to deliver tangible business results, enabling our clients to profit from our advanced, time tested, training. We strive to build long-term client relationships based on mutual trust and respect
It is our vision to be Nigeria‟s leader in high performance customer acquisition and retention services. We aim to achieve this, by continually perfecting our processes and by profitably delivering incremental revenues and shareholder value for our clients.
We capitalize on our strength by embracing the following core values:
- Think like our clients
- Embrace continuous learning & improvement
- Cultivate a performance-centric work environment
- Maximize the cost efficiency & ROI Strive for excellence